Shipping Options & Delivery Times
Our crayfish is shipped fully cooked and frozen. We use high quality completely sealed Styrofoam boxes packed with freezer packs and surrounded by a thick sealed cardboard box to make sure our product stays as cool as possible during transit. Because our product is frozen, our goal is to get it to you in the quickest time possible. This is sometimes costly, depending on how far the shipment has to travel and how quickly it needs to get there. We have negotiated discounted rates with UPS, and those rates are directly visible to you as the customer on the checkout-page. The rate you see depends on your zip code and weight of your order. Our discounts vary from 30-65% for Next Day Air and 2nd Day Air shipments. We do not charge our customer anything extra for shipping. What you pay us is what we pay UPS.
We offer a few different options for delivery depending on how quickly you want the product. Please note that we only ship to the lower 48 states. We currently do not ship Internationally.
1) Local pick-up: We offer free pick-up at our partnering retail store Scandinavian North in Stillwater, MN. So if you are local you can come in and pick up the order from our store at no cost. We´ll even give you a freezer pack if you´d like to spend some time in town :)
2) UPS Next Day Air (1 day delivery guaranteed)
3) UPS 2nd-Day Air (1-2 day delivery depending on destination location)
UPS only delivers on Saturdays to certain destinations and cities. So in order to make sure our customers will receive their order within 2 days we will only ship Monday-Wednesday. Orders received Thursday-Sunday will ship the following week, unless you choose local pick-up.